1. Your Data Subject Rights Under GDPR
If you reside in the European Union (EU) or European Economic Area (EEA), you enjoy specific statutory rights under Chapter III of the GDPR regarding your personal data:
Right to Access (Art. 15)
Obtain confirmation as to whether your personal data is being processed and receive a copy of your records.
Right to Rectification (Art. 16)
Request immediate correction of inaccurate or incomplete personal profile information.
Right to Erasure / Forgotten (Art. 17)
Request permanent deletion of your account and server logs when data is no longer necessary.
Right to Data Portability (Art. 20)
Export your data in a structured, machine-readable format (JSON/CSV).
2. Core Data Processing Principles
3. Submitting Data Subject Requests (DSR)
To exercise any of your GDPR rights, you can submit a request directly through our Data Rights Portal or email our Data Protection Officer (DPO):
4. Legal Bases for Data Processing
Under GDPR Article 6, we process data based on:
- Contractual Necessity: To fulfill our obligation to deliver messaging services according to our Terms of Service.
- Consent: Explicit consent provided when opting into optional telemetry or notification channels.
- Legitimate Interests: Securing platform infrastructure against DDoS and spam abuse.