Official Documentation

Data Rights Center

Exercise your statutory rights under GDPR, CCPA, and global privacy laws. Access, export, correct, or permanently delete your account data.

Last Updated: August 24, 2026
Section 1

1. Your Statutory Data Protection Rights

Select a data right below to learn more or trigger a formal Data Subject Request (DSR).

Right to Access

Request a complete copy of your account profile, metadata, and active connection logs.

Request Access →

Right to Rectification

Correct inaccurate or outdated personal profile information associated with your account.

Update Info →

Right to Erasure

Permanently purge your account, encryption keys, and server records within 24 hours.

Request Deletion →

Right to Portability

Export your local message archive in machine-readable JSON format.

Export Archive →

Right to Restrict

Temporarily freeze optional data telemetry and non-essential background processes.

Freeze Processing →

Right to Object

Submit a formal objection to legitimate interest processing or communication updates.

File Objection →
Section 2

2. Submit a Data Subject Request

Fill out the verification form below to initiate your formal request. Our Data Protection Team handles requests within standard statutory SLAs (30 days for exports/deletions, 7 days for corrections).

SLA Response: Within 30 Days
Section 3

3. Your Request History

Request IDTypeSubmitted DateStatusDescription
DSR-8921Data Export (Access)2026-02-10CompletedAccount profile and encrypted keys archive download.
DSR-9043Data Correction2026-03-04In ProgressUpdated secondary recovery email verification.
Section 4

4. Global Privacy Frameworks Covered

EU GDPR (EU 2016/679)

Complete access, rectification, erasure, and supervisory complaint rights for EEA residents.

CCPA / CPRA (California)

Rights to know, delete, and opt-out. (Messagea does not sell personal data).

LGPD (Brazil)

Data subject confirmation, anonymization, and processing revocation rights.

Section 5

5. Frequently Asked Questions

How long does it take to process my data export or deletion?

Most requests are processed within 30 calendar days. Simple account verification corrections are completed within 7 days. You will receive email notifications at each milestone.

What happens to end-to-end encrypted messages when I request account deletion?

All server-side metadata, profile mappings, public key associations, and undelivered transient messages are permanently purged from active databases within 24 hours. Messages stored locally on recipients' devices remain intact under their local control.